Terms & Conditions: Dr Rashel Kenya
1. About us
drrashel.co.ke is operated by Dr Rashel Kenya, Pioneer House, Kenyatta Avenue, 3rd Floor, Unit 316, Nairobi, Kenya. We are an authorized distributor of Dr. Rashel products in Kenya. Contact: [email protected], WhatsApp/calls 0743 110 471.
2. Using the site
By ordering you confirm you are 18 or older and that your details are accurate.
3. Products
We sell skincare products. Images are for illustration, and packaging may vary slightly. Results vary by person, and we make no medical claims. Patch-test before use.
4. Prices and offers
Prices are in Kenya Shillings (KSh). Offers last for the dates stated or while stocks last. We may correct pricing errors and will tell you before shipping if an order is affected.
5. Orders and payment
An order is confirmed when we confirm it by email, WhatsApp or SMS. Payment is by the methods shown at checkout.
6. Delivery
See our Delivery & Shipping page for areas, timelines and fees.
7. Returns and refunds
See our Refund Policy page. Faulty, damaged or wrong items must be reported within the period stated there.
8. Privacy
See our Privacy Policy.
9. Liability
To the extent allowed by law, we are not liable for indirect losses or misuse of products against their instructions.
10. Changes and law
We may update these terms; the version on this page applies. These terms are governed by the laws of Kenya.