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Shipping & Delivery

Delivered across Kenya

We deliver to all 47 counties — fast, tracked and affordable. Enjoy free shipping on orders over KSh 5,000.

Delivery options & rates

Option Where Cost
Shop pick-up Pioneer House, Kenyatta Avenue, Nairobi CBD (3rd floor, unit 316) FREE
Pickup Mtaani Collect from an agent near you KSh 140 in Nairobi; other areas shown at checkout
Matatu / Bus Courier Countrywide, to your town KSh 150 – 350, depending on your county
Doorstep delivery (Pickup Mtaani rider) To your door in Nairobi and selected areas From KSh 243, shown at checkout
Express Delivery (rider) To your door in Nairobi and Kiambu — home or office By distance, shown at checkout
Free Shipping Orders of KSh 5,000 and above FREE

How it works

  1. Order & payCheckout securely with M-PESA, card or pay on delivery.
  2. We pack & dispatchOrders placed before 5:30 pm (Mon–Sat) are processed and dispatched the same day. Orders placed after 5:30 pm are processed and dispatched the next working day from 9:00 am. We do not process orders on Sundays.
  3. Receive your glowNairobi: same-day delivery for orders placed before 5:30 pm, next-day delivery for orders placed after. Outside Nairobi (countrywide): dispatched the same day and delivered within 24 hours, via your chosen courier.

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